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Truck Roll field service software, priced from the source

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Housecall Pro vs ServiceTitan: a comparison one side has priced and the other has not

2 min

Cover graphic contrasting one vendor that publishes three prices with one that publishes none.

Cover drawn by this site from figures in its own source ledger. Every figure carries the id of the page it was read from and the date it was read.

These two are usually presented as competitors at the same table. On published information they are not comparable at all, and pretending otherwise is where most comparisons go wrong.

The asymmetry, stated plainly

Housecall Pro publishes USD 79, USD 189 and USD 329 monthly, or USD 59, USD 149 and USD 299 annually, with a 14-day no-card trial and no long-term contract requirement.

ServiceTitan publishes three tier names, three feature lists and a Request Pricing button.

A price comparison between a published number and an absent one is not a comparison. Any page that shows these two in adjacent columns with figures in both has filled one column from somewhere the vendor did not put it.

They are also not aimed at the same shop

ServiceTitan’s own quote form asks for technician count, office staff and business focus, which is the profile of a buyer with enough scale for those answers to change the price materially.

Housecall Pro sells a card-free trial off a public price page, which is the profile of a buyer who will decide without a salesperson.

Below roughly ten technicians the second model fits and the first mostly does not. Above twenty-five the reverse. In between, both will take the call, and the comparison becomes a question about how much process you want to buy along with the software.

What to do instead of comparing prices

Compare what you can verify: trial terms, contract requirements, published processing rates, published seat scaling. Housecall Pro discloses three of those four. ServiceTitan discloses none of them publicly.

Then get ServiceTitan’s numbers in writing and run them against Housecall Pro’s published ones yourself. That is a real comparison and it takes one email.

What this site will not do is print a ServiceTitan price it cannot cite. Third-party figures exist — around USD 5,000 a year rising past USD 20,000, USD 500-800 per seat monthly, USD 5,000-20,000 onboarding — and they are unverified against the vendor. They appear on a handful of pages across this site, always inside a paragraph that marks them unverified — a build gate fails if one ever appears without that marking — and they are computed with nowhere: no total, no comparison and no calculator on this site takes a ServiceTitan figure as an input.

Sources

  1. Housecall Pro — primary vendor pricing page, read
  2. ServiceTitan — quote gated confirmed, read
  3. third-party comparison sites (aggregate) — secondary unverified, read

Vendor pricing changes without notice. Every figure above carries the date it was read. If a vendor’s current page disagrees with this one, the vendor’s page is right and this one is stale — and that is a bug worth reporting.

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